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  • Apr 14
  • Professional Services
  • Software
  • 19
  • REVIEW RATING 4/5

YOU HAVE SEEN MANY REVIEWS ABOUT TELETECH BEING THE WORST COMPANY TO WORK FOR NUMEROUS REASONS AND HERE ARE THE MOST IMPORTANT REASONS THAT MANY PEOPLE ARE UNAWARE OF WHILE WORKING FOR THE COMPANY FROM HOME. THEY INSTALL SOFTWARE ON YOUR COMPUTER THAT AUTOMATICALLY PICKS UP VIRUSES AND CAUSES INSTABILITY IN YOUR COMPUTER. THEN WHILE THAT HAPPENS YOU GET SETUP AND START TAKING CALLS WHEN YOUR... Read more

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  • Mar 29
  • Internet
  • Website
  • 36
  • REVIEW RATING 3/5

My colleague was harassesed at the Oralia site and no one did anything about it. Lots of old perverts filled this place looking to prey on younger woman. Many people are favoured while the rest is left stressed and vulnerable. Stay away from this company as they are backed by big governments to do whatever they want. This site is allowed to treat their employees however they want and it's... Read more

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  • Mar 29
  • Employees and Ex-employees
  • Employee Experience
  • 47
  • REVIEW RATING 4/5

I accepted a job at Teletech almost 7 years ago after I gave birth to my daughter. It was great, I could be at home with her and work. Almost 7 years and 5-7 supervisors later, no raise, no benefits, no full-time hours, despite the fact that I easily pull 100% on call evaluations. I really don't care anymore how my call quality evals or stats are anymore and that is sad because I enjoy... Read more

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  • From mobile
  • Teletech
  • Feb 20
  • by anonymous
  • #597858

Teamleads are not very helpful when you are on a call they need more team leads we are supposed be on a call between 7 to 10 mins between that time no help and some team leads will look at you and keep talking Add comment

  • Feb 07
  • Employees and Ex-employees
  • Schaumburg, Illinois
  • Labor Compensation
  • 148
  • REVIEW RATING 4/5

teletech Corporation training employees for extra specialized calls and not paying them any extra and then giving them every single call they can think of and not allowing a person to even breathe between phone calls almost slave labor worst company in the entire world to ever work for supervisor when you ask a supervisor for help you are told to leave them alone when you complain about anything... Read more

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  • Jan 27
  • Employees and Ex-employees
  • Phoenix, Arizona
  • Chat Agent
  • 1
  • 1
  • 286
  • REVIEW RATING 5/5

I was trained as a Chat Rep WOMR for the TurboTax assignment. I got no nesting period and the FIRST DAY I was switched from chat agent to voice agent. As a matter of fact I was listed as voice agent my entire first week. I asked numerous times during training where were only going to be chat agents and the trainer (a nice fellow) said yes he hasn't been told any differently. Well either he was... Read more

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  • Jan 13
  • Employees and Ex-employees
  • Morgantown, West Virginia
  • Employee Dismissal
  • 249
  • REVIEW RATING 4/5

Teletech fires its veteran employees for things not in there control. We are not allowed to give back fees or you get fired and they send the customer a survey and the customer fills it out because they are pissed because you just charged them $140 in fees and they want them back. So they give you a bad survey because they are pissed and you get fired for that. Also they are firing for talk time ... Read more

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  • Jan 08
  • Employees and Ex-employees
  • Working Experience
  • 246
  • REVIEW RATING 4/5

Worst company to work for. This company sucks. Your schedule hours are never concrete. They would give you hours and take it away in a heart beat. So that means you have to keep checking hours all day to see if anything changed and it takes about five minutes to log in. They have the worst system issues. Can be talking to customer and get booted out. This happens through out the day and they... Read more

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  • Dec 27, 2014
  • Employees and Ex-employees
  • Working Experience
  • 393
  • REVIEW RATING 5/5

For this to be a work at home it has none of the pros that people look for when working from home. There is absolutely no schedule flexibility, the training is purely pathetic, my trainer talked so much about irrelevant things that I stopped paying attention all together. The pay is low and there seems to always be something wrong. The only positive thing is you get an actual check, (even if it... Read more

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  • Dec 14, 2014
  • Employees and Ex-employees
  • Mountain Home, Arkansas
  • Employee Experience
  • 2
  • 2
  • 371
  • REVIEW RATING 5/5

In the two years that I worked for teletech I never once received a raise! There is no option for sick days, time-off or vacation days. I had 4 supervisors in those two years and their management skills were not consistent. After two years, the company decided to put us all in a pool to compete for our hours. We were told they were hiring new people and wanted to make sure that the new people got... Read more

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