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I accepted a job at Teletech almost 7 years ago after I gave birth to my daughter. It was great, I could be at home with her and work.

Almost 7 years and 5-7 supervisors later, no raise, no benefits, no full-time hours, despite the fact that I easily pull 100% on call evaluations. I really don't care anymore how my call quality evals or stats are anymore and that is sad because I enjoy customer service. Be prepared for your schedule to be changed on your off day so your late when you report back but you shoulda checked the schedule right? My fault, but I've never had to do that until now, after 6 years.

Or you may get scheduled during the times of your "real" job or school which you clearly stated that you couldn't work those hours and they knew that when they hired you. So then you get a schedule opposite of what you were told and are then subjected to scramble to find someone to trade shifts or cover you. If none of that is important to you and you just need something on the side it could be ok, it will be great... as it was for me in the beginning.

Soon as I find another employer, I'm outta there and I'm sure I wont be missed.

Reason of review: this million dollar company cant give better beneifts nor raises to good employees, how selfish!.

Monetary Loss: $20000.

Preferred solution: Teletech should Mimic companies that have a low turnover rate and employees that are glad to be at work..

Location: Columbus, Ohio

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Guest

It's a call center. nothing more than a call center.

Never will be anything more than a call center. if anyone expects it to be more than a call center they will be sadly disappointed.

Guest

HERE WHERE I WORK THEY CHANGED SCHEDULE AND PUT MOST PEOPLE ON WEEKENDS BECAUSE ITS SO SLOW AND THEY CAN OFFER SURPLUS AND MAKE PEOPLE QUIT BECAUSE LOUSY SHIFTS SO THEY DONT HAVE LAYPEOPLE OFF PLUS YOUR TOLD ONE THING WHEN YOU START AND THEY NEVER DO WHAT THEY SAY. U GET NO RAISES OR NO PRMOTIONS WAS NEVER TOLD THAT WHEN HIRED.

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