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tele tech only advances the people that kiss butt. They do not give raises. In 2 1/2 years never received 1 raise. The job is made for college students not those looking for a career. The team leads all have their own issues, such as 1 male lead who smells as if he...
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1 comment
Anonymous
#1252613

Tunure raise happen for the deserving. Working hard. Showing up and doing your job get you promoted.

Review
#673316 Review #673316 is a subjective opinion of poster.
Cons
  • Put them out of business
Reason of review
Problems with payment
5.0
Details
I actually have no problem working at Teletech. I love it here in Melbourne.
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3 comments
Anonymous
#1417291

I need my paycheck stubs. I do not mind TTech either but I have worked at call centers before and know what to expect. I really wish they would have respected my schedual request can everyone be off on the weekends.

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Review
#659048 Review #659048 is a subjective opinion of poster.
Reason of review
Good quality
1.0
Details
I AM SO FRUSTRATED ABOUT THIS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I HOPE THAT YOU WILL PROVIDE ME MY REQUEST NOW I ALREADY AS THIS SINCE LAST WEEK OF MAY I HOPE SOMEONE GIVE IMPORTANCE TO THIS OR ELSE I BE GIVING A...
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4 comments
Anonymous
#1252611

Proper grammar is of equal importance.

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Review
#652792 Review #652792 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
Teletech does not treat their employee fairly. Employees are hired for chat at low pay and are told that they would only be performing chat and when they were hired for low pay they were forced to take voice calls for the same pay; knowing that if they would have...
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Review
#643930 Review #643930 is a subjective opinion of poster.
1.0
Details
I accepted a job through teletech. I was so happy to work from home because of my disabilities. When I was hired, I explained that I wanted some time off at the end of the year and was told it was ok. It wasnt ok. First, it was approved, then it wasnt. This was...
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1 comment
Anonymous
#990485

Yes this is true. I have not received money for sales neither.

Teletech does not treat their employee fairly. Employees are hired for chat at low pay and are told that they would only be performing chat and when they were hired for low pay they were forced to take voice calls for the same pay; knowing that if they would have hired them for voice that they would have had to pay more. These employees were told that it was an error in print and they have no choice to work it or to deal with the consequences but they remind you of the distraction free commitment that you were told at hire but seem to not keep their word on why they hired you and some employees have worked their whole shift on voice instead of what they were hire for. So they prey on the young, single, college students and mothers who are at home and depend on the pay.

This company is constantly changing the employees’ schedules having the employees to have to disrupt their whole life constantly with no other option other than forcing them to have to get with hundreds of other employees to see if someone wants to switch and there are no partial switches for certain day. Part-timers do not have sick time, personal time or another time and if you miss a day you are wrote up and can be possible

terminated even if it is an emergency and you have proof. Part-time have only 10 minutes for break and truthfully 8 if you are over on a call or chat and you have to post why, what time and so forth, clock out and let them know you are going on break then come back and clock in, and set in ready mode. They have the option to tell you if you can take your break or not at the designated time that had been set in the time room; depending on if they are busy.

Teletech is not very fair and understand that they have a business to run but they must understand that without their employees they have no business. There are many wonderful people at TeleTech that are busting their bottom but Teletech does not make it easy. These employees are being told that they have to get the customers off the phones/chat in what started as 12 minutes, then 10 and if they are not off the phone then they are question as to why they are still on the phones/chat and are told to update them/ and to hurry up and wrap these calls up which means that many members are not getting the attention they deserve. However, the employees are being told don’t let the members off of the phone/chat without assisting them but the time is limited to ten 10 which isn’t enough for many of the members issues to be resolved.

Your time and calls are monitored where it is a team who sits back all day long and monitor what you speak and it you didn’t give the close they wanted or you didn’t make a sale and so on they know about it.

They are able to watch your screen while you work. Last but not least, there was another employee who had just started and was put out on the floor and you can tell she was nervous and other employees were able to listen in to her call with her knowing and they laughed and talked about it. All the employees are there to learn and I believe that if that employee knew that she would have been mortified and hurt.

The employees there have no privacy at all. They train you but all the material learned is not learned in the time of training and so you are forced out on the floor even if you tell them you are not ready or comfortable.

Review
#639231 Review #639231 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
Ken Tuchman instructs his people to committ fraud by signing customers up for fraudulent accounts that is how they can prove high sales to the clients. Teletech is a 3rd party vendor that does not believe in ethical sales and Ken Tuchman should be in jail for causing...
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Review
#631749 Review #631749 is a subjective opinion of poster.
Cons
  • Fraud
Reason of review
Poor customer service
1.0
Details
YOU HAVE SEEN MANY REVIEWS ABOUT TELETECH BEING THE WORST COMPANY TO WORK FOR NUMEROUS REASONS AND HERE ARE THE MOST IMPORTANT REASONS THAT MANY PEOPLE ARE UNAWARE OF WHILE WORKING FOR THE COMPANY FROM HOME. THEY INSTALL SOFTWARE ON YOUR COMPUTER THAT AUTOMATICALLY...
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Review
#621878 Review #621878 is a subjective opinion of poster.
Cons
  • Bait and switch
Reason of review
Bad quality
My colleague was harassesed at the Oralia site and no one did anything about it. Lots of old perverts filled this place looking to prey on younger woman. Many people are favoured while the rest is left stressed and vulnerable. Stay away from this company as they are...
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Review
#615015 Review #615015 is a subjective opinion of poster.
Reason of review
Bad quality
I accepted a job at Teletech almost 7 years ago after I gave birth to my daughter. It was great, I could be at home with her and work. Almost 7 years and 5-7 supervisors later, no raise, no benefits, no full-time hours, despite the fact that I easily pull 100% on...
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2 comments
Anonymous
#1001996

It's a call center. nothing more than a call center.

Never will be anything more than a call center. if anyone expects it to be more than a call center they will be sadly disappointed.

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Review
#614841 Review #614841 is a subjective opinion of poster.
Reason of review
this million dollar company cant give better beneifts nor raises to good employees, how selfish!
Loss
$20000
Preferred solution
Teletech should Mimic companies that have a low turnover rate and employees that are glad to be at work.

Staff Review

1.0
Details
Teamleads are not very helpful when you are on a call they need more team leads we are supposed be on a call between 7 to 10 mins between that time no help and some team leads will look at you and keep talking
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Review
#597858 Review #597858 is a subjective opinion of poster.