TeleTech
TeleTech Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TeleTech has 1.8 star rating based on 68 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Work at home, Work form home, Supervisors and agents.
Cons: Way they treat employees, Clueless trainer, Lack of customer service.Recent recommendations regarding this business are as follows: "Be ware", "9", "Never work here and systems ALWAYS BREACHED BY HACKERS AND GET BLAMED FOR ISSUES WITHOUT PAY", "When speaking to hiring representatives get a phone number for direct contact", "Don't deal with ttech".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TeleTech has 1.8 star rating based on 68 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Work at home, Work form home, Supervisors and agents.
Cons: Way they treat employees, Clueless trainer, Lack of customer service.Recent recommendations regarding this business are as follows: "Be ware", "9", "Never work here and systems ALWAYS BREACHED BY HACKERS AND GET BLAMED FOR ISSUES WITHOUT PAY", "When speaking to hiring representatives get a phone number for direct contact", "Don't deal with ttech".
Most users ask TeleTech for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Billing Practices. The price level of this organization is high according to consumer reviews.
Media from reviews
Springfield, Missouri
Was i fired from the company
Ok I am needing to know was I let go from your company yes or no now it is really getting annoying . I have not worked for you company in months and I need to know if I was let go or you still have me employed an if so why
- Supervisors and agents
- Pay rate from client
- Supervisor and leads ignore questions
Preferred solution: Information
Columbia, South Carolina
To warn people
HR doesnt know what they are doing.One Rep says one thing the other says something different.
The supervisor are not on your side, to help you at all .
Payroll screwed up pay checks !
User's recommendation: Be ware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
East Looney, Missouri
Im an employee
I had worked with TeleTech for a year. One day I went to log in, and the system wouldn't let me in.
I have tried and tried to contact management with no return calls, I have not been sent a separation notice or anything, just a request to return my equipment.
They have shorted me like 80 hours right before this happens as well. I thought this was a great company, but I was wrong.
- Work at home
- Way they treat employees
- Teletech work at home is bank fraud
- Lack of customer service
Preferred solution: A explanation on why I was fired
Pensacola, Florida
Can't get in touch with my recruiter
I just received all of my equipment yesterday. My recruiter told me to reach out to her when I got all of my thing or even if I didnt.
Ive reached out to her to let her know i got my things and finished bot testing. There is a class today but I dont know what time or what to do and shes hasnt responded back to me
Preferred solution: To start working and my recruiter to respond and keep me informed
Bryant, Arkansas
Technical support
Computer wasnt letting me complete set up ,but I was able to get on the phone with a representative and complete the set up.
User's recommendation: 9
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need an immediate answer to something
Yes. No ever contact about incorrect pay or termination letter.
Worked everyday from 9am-8:15pm Monday,Thursday Friday, Saturday fired because had to take son to ER for Covid. Fired by Erin Landry on 10/01/21 but didn't get termination letter or correct pay today?
My employment status is incorrect and always ignored just like when working by supervisors and leads when asking important questions or any questions. Please help so want have to deal with this professionalism.
- No one to contact if customers need help
- Supervisor and leads ignore questions
- Steal pay and time work
Preferred solution: Full refund
User's recommendation: Never work here and systems ALWAYS BREACHED BY HACKERS AND GET BLAMED FOR ISSUES WITHOUT PAY
Baltimore, Maryland
Need an immediate answer to something
I am a former employee and I have not received my paycheck it should have been here 2 days ago the whole time I worked there which was not very long because someone messed up doing one of those tests because I've never done drugs but I digress that's not what I'm talking about I need to get paid and I have emailed three or four different people and nobody will return my emails someone needs to contact me today! Please and thank you . I was sorry that I had to leave it for something that I couldn't even contest but what I want is my paycheck it should have been directly deposited two three days ago
Preferred solution: Paid
Olive Branch, Mississippi
Nobody to talk to for zoom meeting
All my equipment is waiting and I would like to know why nobody tried to help out for the zoom meeting so I wont miss anything
- Work form home
- Way they treat employees
Fort Worth, Texas
Ttec has been great.
I was asking in reference to when my equipment would be shipped because I just went through hurricane Ida and they said as soon as it ships I should get an email and then if I dont receive it by Friday or Monday I should call them back had no problems with them so far
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I have a question on payroll deduction
I started my training with ttec I'm may and out of nesting June 7. On June 8 I resigned from training June 8.
With oveda.scott@***.com. I returned the ttec computer o. June 15-17. UMR rep states that I was enrolled from June 1st till the 15th.
I was charged for insurance I never got to use. I did receive my insurance card June 4-6. The following week I resigned.
I received my last check and was deducted 690 for insurance I never used. I would like my refund please.my I'd was lppln
- Teaching was great
- Took out medical insurance i never had with teletech
- Bad supervisors
- Lack of customer service
Preferred solution: Full refund
Hindman, Kentucky
Paycheck not received
Cannot contact -no response -
Havent been paid for work done during training -
Trying to contact TTEC-
User's recommendation: When speaking to hiring representatives get a phone number for direct contact
Stockton, California
Status
I have applied for a couple of virtual jobs but have not heard from the company. Please let me know what the status is of my applications. Thanks0
To talk about my computer
They gave me website to go to but I didnt get a chance to write it down They gave me the website but I wasn't able to run down I am needing care and concern my computer and I'm having issues getting in with the gray car.
- Work form home
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Morgantown, West Virginia
W2 info needed
I still have not been contacted by ttech in regards to my W-2 and I'm running out of time to file my taxes
Preferred solution: My W-2
User's recommendation: Don't deal with ttech
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Discrimination
I have called TTEC main office and left messages with mo reply...I have sent emails, no reply.
This company is a joke. They do not advocate for their new prospects and treat new hires like they are on am assembly line.
They hire people to work from the privacy of their own homes to answer the phone then to only suspend and terminate based on background information, most inaccurate. No opportunity to file dispute or to speak. I also still have not been paid for hour worked.
This company should value its employees...especially ones who want to work, show up on time, and work to better the company. I have consulted with attorneys.
- Work at home
- Equipment
- Tech check in
- Clueless trainer
Preferred solution: Full refund
User's recommendation: Don't use this company and don't work for them you won't even get paidi
Clarksville, Tennessee
I want to make a complaint
I wanted to express my disappointment and dissatisfaction with TTEC. I wanted to let you know that I have invested my time, which included moving from Illinois to Tennessee for a great job opportunity.
I also wanted to add I did all protocols and procedures that was requested from TTEC which included PASSING ALL TESTS! It is very unacceptable for a technician/your employee Gary Halatek to inform me that a "MFA does not connect to my id information to the global affect." It is also very unacceptable from Kelley Hernandez to state on the email she wrote me that the TCI failed as making me at fault! This makes me believe that TTEC is NOT reputable company.
The solution that was provided is to reapply for the job position that is no longer available; If I was to reconsider to apply again for a position for TTEC I believe the outcome would be the same. Therefore, I have considered not to apply or refer a friend/family member with TTEC.
- Work form home
- Way they treat employees
Preferred solution: to apply for the same job position
About
Teletech is a business process outsourcing company. Business solutions provided by TeleTech are available all over the world. These business solutions are developed to solve business problems of the company, they include: complex customer management, direct sales and marketing, training development and delivery, recruiting, staffing, workforce management, loan processing, benefits and claims administration, vendor management, payroll administration, eCommerce, and so much more. The company provides a complete line of front- and back-office solutions. TeleTech offers a number of different delivery options for the products to be delivered when the customers want them. TeleTech is one of the leading global companies in the industry.
TeleTech is ranked 141 out of 2022 in Professional Services category
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You will never receive your W-2 from TTEC. I know this because it happened to me.
Report TTEC to the IRS for not issuing the W-2 like they are required to do.
The IRS should provide you with an estimate of your annual income for the time you worked for TTEC. Good luck.