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I currently work for TeleTech and A wonderful Program that we cover. At the start I was thinking this was not the job for me.

However after being there, for 6 months I was given a full-time position as an Agent. To this date, I am enjoying my work that I do @home Services as a CSR. While there is time, the system has problems that we work with, there is not one person server, or anything type of business that is 100 percent perfect. I have read a lot of the reviews about TeleTech, from their training, to even doing production.

But here is the point, when you work from home, you are the agent in charge of your surroundings, people do work from home, because you have no car or you don't have the money for gas to get back and forforth, so this would be a great job for you. There are a lot of changes all the time, but it also goes toward the companies that hire TeleTech for their CSR. Those companies make changes all the time, in the lead of what changes are best for the company, and for the CSR'S.

I do agree that at times, you wonder about some things like Chat coaches and Team Leads, but for me I have not had a bad experience with any of them, but I do know friends/Agents that have been ignored and problems came up. Over all what you get from TeleTech is what you put into it, if you want to sit back and be lazy then that is how your going to see the job.

Location: Menomonee Falls, Wisconsin

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