I briefly considered joining TeleTech after I left Convergys, back in '13. I was looking for another call center job, but wanted a work from home position.
I found one, can't remember what the project was about but it wasn't the Turbo Tax project as this was in August or September of '13. Anyways, I looked at the job posting, filled out the application, took the assessment and passed, then waited for an email or phone call. Before I applied though, I read the job posting carefully. Nowhere in the posting did it say anything about it being a seasonal post.
Also, if memory serves me correctly, I could swear it even said something about it being a permanent position, but I could be wrong on that, as it has been a couple of years. Anyways, I got an email, then went into a conference call with about 10-20 other people on the line. The lady recruited who was telling everyone about the posting told us that the wage was $1 an hour lower than what the job posting said. That was strike one.
Then she said that There would only be one week of training, then one week of mentoring/nesting, then we'd be on the phones on our own. That was strike two. Then she said the position was seasonal and expected to only last 2 months. That was strike three.
I then spoke up and said, "Ma'am, I hate to interrupt you, but you are conveying information that wasn't in the job posting I applied for. Either your company is intentionally misleading people with that post in an effort to get people investing their time into it so they won't cut bait with you, or you're misinformed about the details of the post. Since you're a recruiter, I don't really think the latter is the case. So, this is where I will bid you 'Good Day,' and I will be declining your offer of employment.
I also will not be applying again, since it's clear your company is either shady, or one hand doesn't know what the other is doing. Either way, I refuse to work for a company like that. You take care now. Bye." I waited a few more seconds and listened to her stammer, then I disconnected the line and continued my job search, even though at the time I was unemployed.
I couldn't really find a decent call center job at the time, so I went back to the fast food industry, where my working career began, in the meantime so I'd have some income coming in. After a year or so, I moved on to Dollar General and became an Assistant Store Manager there. While working there, I found teleNetwork, based out of Austin and San Marcos TX, offering work from home jobs. On a whim I applied because they were offering much better pay than I was making at Dollar General, not to mention Dollar General sucks.
I started at teleNetwork back in October 2015, and, while they're certainly not perfect, they are truly the best company I've ever worked for and couldn't be happier. Anyone interested in applying should go to telenetwork.com .
Product or Service Mentioned: Teletech Recruitment.
Reason of review: Not as described.
I didn't like: Being misled.